FAQ's

Yes, that is possible. For large orders of 50 items or more, we kindly ask you to contact us in advance by email at info@souvenirshopamsterdam.com. We will review your request and confirm availability before you place your order.

Yes. All payments are encrypted and processed via trusted payment providers.

We accept major credit cards, PayPal, Apple Pay, Google Pay and Klarna. Available payment options are shown at checkout.

You can reach us via our contact form or by email. Please navigate to "Contact Us" in the footer menu.

Yes. We’ve recently launched our Instagram and TikTok accounts and would love your support. Click the icons in the footer and menu or search for @souvenirshopamsterdam.

Yes. We ship to multiple countries. Available destinations and rates are shown at checkout.

Please allow 1 to 3 business days for your order to be prepared and ready for pickup or shipment. Delivery time depends on your location.

You have two options to enter your discount code. You can add it in your shopping cart, or you can enter it during checkout before completing your payment. Simply type your code into the “Discount code” field and click “Apply” to see the discount reflected in your total.

Please note that only one discount code can be used per person per order.

You have two options to enter your gift card. You can add it in your shopping cart, or you can enter it during checkout before completing your payment.

Simply type your code into the “Gift card” field and click “Apply” to see the balance reflected in your total.

Yes, this is possible, but only if an arrangement has been made by email at least two weeks in advance. Please send your request to info@souvenirshopamsterdam.com. You can place your order only after you have received confirmation.